Healing Hope is committed to protecting the privacy or the children, families, volunteers, donors, and community members that we serve. We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation details (processed securely through Zeffy or other third‑party platforms)

  • Messages submitted through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Basic analytics data

We do not knowingly collect personal information from children under 13.

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide program information

  • Process donations

  • Send updates, newsletters, or volunteer opportunities

  • Improve website performance and user experience

  • Maintain safety and compliance as a nonprofit organization

We never sell your information.

Sharing Your Information

We may share information only with:

  • Trusted service providers (e.g., donation processors, email platforms)

  • Legal authorities when required by law

  • Partners assisting with nonprofit operations

We do not share personal information for marketing or commercial purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure.

Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.